Frequently Asked Questions
Frequently Asked Questions
I have been building web experiences since 2007 and in that time have gained a vast amount of experience and knowledge. My team and I crafted this FAQ page to answer many of the frequently asked questions we were asked along the way.
I’m new to this whole website thing, how does it work?
Never fear, that’s why we are here. You can learn about our time proven process in our process section.
How much does a website cost?
The cost of a website can vary depending on various factors, just like the cost of a house may vary. Though our website projects generally start in the $500 range for basic business sites and range upward depending on your unique needs.
How long does it take to design and build a website?
The time it takes to produce a website depends on the size and complexity of your site and the quality of content that you have ready to go. A basic website typically takes around 4 weeks from beginning to end.
Do I need my own domain name and web hosting?
To give you the best service possible, we strongly suggest that we should provide web hosting. Some of our previous clients had slow (third party) hosting providers that hurts their website. We don’t want you to have these kinds of problems. Having us as your go-to team takes all the hassle.
Will my website work on mobile devices?
Yes it will. All the websites we design work on all devices. Depending on your requirements we can design and develop your site using responsive design so that the site is optimised for mobile devices.
Do you do ecommerce/Online Store websites?
We sure do!
What is a Content Management System?
A Content Management System is a tool that allows you to maintain the pages of your website yourself, without the need for any technical skills. A CMS allows you to edit and add pages, images, products or blog entries to your website. No additional software is required – all you need is a web browser and an internet connection.
Do you provide training?
Yes we provide all our clients with training on maintaining their website.
Can you help me with Social Media and Email Marketing?
We sure can. As part of your project we can include social media and email marketing services.
What is Search Engine Optimization (SEO)?
Search Engine Optimization is all about getting your website higher up in the search results on search engines such as Google. The higher up the results you are the more traffic (and customers) you’re likely to get.
There are many aspects that go into achieving good SEO, and one of the most important is the copy (words) on your website. Focus on well written, keyword rich and appropriate content is the key.
Do you write the content for my site?
As said above, content is vital when it comes to SEO. That’s why it’s highly recommended to have us write all your contents to make sure that it is optimized for SEO and superbly compelling to convert visitors into paying customers.
Can you design my logo?
We focus on what we’re good at – designing and building websites, however if you need someone to creating your logo for you we have relationships with several graphic designers who specialise in logos and branding.
What is a domain name?
A domain name is your address on the internet. Typically this would be something like yourcompany.com
What is web hosting?
Web hosting is a service that allows your website to be viewed on the Internet. It’s basically a computer housed in a data centre that runs your website and email.